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Re: [TenTec] Ten Tec Argo V repair

To: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Subject: Re: [TenTec] Ten Tec Argo V repair
From: Rick Cochran via TenTec <tentec@contesting.com>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Tue, 26 Jan 2021 22:10:40 -0500
List-post: <mailto:tentec@contesting.com>
Maybe signed a non compete agreement at some point with one of the several 
purchasers.

Rick
WO8L 




Sent from my iPhone

> On Jan 26, 2021, at 10:05 PM, Bob, WB2VUF via TenTec <tentec@contesting.com> 
> wrote:
> 
> I suspect that most of the Sevierville employees are gone; retired, laid off 
> or quit.  Dishtronix appears to be focused on their own products and Ten Tec 
> government and commercial products.  Also,  Ten Tec was shut down by Covid 
> restrictions.
> 
> I've been able to repair Paragons (mine and a friend's).  A rig like that can 
> eat up many troubleshooting hours, so to pay someone to fix it  would be cost 
> prohibitive.  The other big  limitation is parts obsolescence.   If a 
> processor or memory chip goes, the rig is finished, unless one can find a 
> parts rig.
> 
> That's why it's important to have at least one truly vintage rig in the 
> shack, like my Heath HW-100.  I can still get tubes, generic transistors, 
> resistors and capacitors.
> 
> 73,
> 
> Bob WB2VUF
> 
>> On 1/26/2021 3:08 PM, Bernie Skoch via TenTec wrote:
>> I recently had an Orion II in to Ten-Tec for repair on a problem that was 
>> just beyond me to fix.
>> Service  was good, reasonably priced, but slow.  The tech called me to get 
>> payment information and to my surprise told me it was only him there; he was 
>> the only one doing repairs.
>> I have no reason to doubt him, and that might at least partially explain 
>> some of their limitations.
>> There are plenty of independent amateur radio repair firms. Maybe one of 
>> these can help:
>> eHam.net
>> 73 and good luck.
>> Bernie
>> 
>> 
>> -----Original Message-----
>> From: Ed Lawson <elawson@grizzy.com>
>> To: tentec@contesting.com
>> Sent: Tue, Jan 26, 2021 1:46 pm
>> Subject: Re: [TenTec] Ten Tec Argo V repair
>> 
>> 
>> I guess it is important to keep in mind that the only value our radio
>> toys have is the enjoyment of using them so better to use them up than
>> let them sit.  So no big deal once you get your fair value of use from
>> them if they cannot be repaired.
>> 
>> That said, seems one thing going for TenTec traditionally was their
>> service.  If loyal user is willing to pay to have them determine if a
>> rig is repairable and, if so, at what cost; then so long as they are
>> making money it would seem bad business to turn everyone out in
>> the cold.  I assume it is not a viable business practice or they really
>> do not want to support the ham gear anymore beyond whatever they now
>> produce and given what they produce and that does not seem a viable
>> business model either at this point.
>> 
> 
> 
> 
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